ok, now I need you to go to msinfo32/components/display and give me an image of that page please.
also I noticed that you are using the admin account as your normal account, you should create another computer administrator account and use that for your daily work, the built in admin account is a failsafe.
also you mentioned it might be a hp compaq, with hp there is a patch to install BEFORE installing sp3.
also I noticed that you are using the admin account as your normal account, you should create another computer administrator account and use that for your daily work, the built in admin account is a failsafe.
also you mentioned it might be a hp compaq, with hp there is a patch to install BEFORE installing sp3.