This can be caused by anti-virus software. Also on Windows XP, this can sometimes be solved by temporarily disabling the windows firewall (or other firewall software.) This can also happen if a computer is infected with malware/viruses.
Here’s a list of troubleshooting steps:
- Update anti-virus software, run full scan.
- Run any other anti-malware softwares (we recommend MalwareBytes software.)
- Clear browser cache.
- Disable any installed download accelerator/managers.
- Temporarily disable anti-virus software.
- Temporarily disable windows firewall.
- Disable other firewall software (such as nVidia firewall installed on some machines.)
- Check hard drive integrity using checkdisk
if you do not have the recovery console installed:
run from the start menu
go to start, run, type in cmd
in cmd type in chkdsk c: /r and press enter
type Y for yes and press enter
type exit and press enter
restart pc, allow checkdisk to finish and run again
this is a lengthy process depending on the size of your harddrive, the percentages will fluctuate, this is normal, you can view report in the event viewer.
go to start>run> and type in eventvwr.msc, click on the applications directory, and in the right hand panel choose winlogon.
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NOTE:
IE is now insecure, use firefox, chrome or another browser
One antivirus only and make sure that it is still supporting xp
On demand scanner for malware use
Malwarebytes
